In project management, stakeholder engagement calls on project managers to ensure thatthey build and maintain a strong relationship with the stakeholders. It seeks to ensure thatstakeholders continue to actively support the project and that they maintain a high level ofcommitment throughout the implementation process. The specific soft skills that are needed inmanaging stakeholders include proper […]
To start, you canIn project management, stakeholder engagement calls on project managers to ensure that
they build and maintain a strong relationship with the stakeholders. It seeks to ensure that
stakeholders continue to actively support the project and that they maintain a high level of
commitment throughout the implementation process. The specific soft skills that are needed in
managing stakeholders include proper communication and managing stakeholder expectations.
Communication ensures that one is able to deliver important messages regarding the progress of
the project (Alomi, Alghamdi, & Alattyh, 2018). One must also ensure that they solve any
disputes or misunderstandings between them and the stakeholders. Exploratory conversations
with stakeholders’ help ensure that there is a high level of transparency in the execution of the
project.
Ground rules define the relationship between the project managers and stakeholders. One
of the most important ground rules is keeping time. All individuals must attend meetings on
time. Being on time means that no one should be late. The team leader must be given time to talk
about all the agendas. Informal talk in meetings must be avoided. In addition, it is important to
ensure that individuals in meetings are patient with alternative viewpoints (Alomi, Alghamdi, &
Alattyh, 2018). Disagreements with alternative viewpoints must remain respectful. I will plan
status update meetings as well as decision-making meetings. Status update meetings will be
designed to inform the stakeholders on recent developments while ensuring that they are up-to-
date with the recent changes. Decision-making meetings will seek to ensure that various key
decisions throughout the lifecycle of the project are made. Meetings will be held on a monthly
basis.
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Change requests can be difficult if a project has a certain set timeline. Change requests
can delay the implementation of a project. Change requests can either be internal or external.
Various steps will be used in managing change requests. The first step will understand the scope
of the change (Müller, Drouin, & Sankaran, 2019). Any change must have a well-defined scope.
The second step is defining the implication of integrating the change. Every change will have
multiple impacts on the project. It is important to define how the change will impact various
parts of the project. The third step is seeking the approval or disapproval of the change request.
Depending on the evaluation of the change, approval or disapproval will be sought. The final
step is communicating the approved change request as well as the impact that it will have on the
project. Some changes require the project to be redone completely. It is therefore important to
ensure that the impact of the changes is communicated in an effective manner.
Monitoring stakeholders and stakeholder engagement will be done through gathering the
necessary feedback from the stakeholders. It is important to keep stakeholders actively engaged
throughout the implementation process (Müller, Drouin, & Sankaran, 2019). Communication and
feedback are the main methods that can be used to accomplish this objective. Changes to
stakeholder documents will be analyzed in detail before the change is affected. Proper
communication on the planned changes will be given to the affected stakeholders prior to making
the changes. The historical documents that will play an essential role in the management of
stakeholders include an issues log, risk register, and stakeholder register.
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References
Alomi, Y. A., Alghamdi, S. J., & Alattyh, R. A. (2018). National adverse drug reaction reporting
system at the ministry of health, Saudi Arabia. Pharmacology, Toxicology and
Biomedical Reports, 4(3).
Müller, R., Drouin, N., & Sankaran, S. (2019). Modeling organizational project
management. Project Management Journal, 50(4), 499-513.
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