Technological resources can be utilized to boost patient care and improve the delivery of healthcare service

In the clinical setting, various technological resources can be utilized to boost patient
care and improve the delivery of healthcare services. The following are the main steps
involved in developing and implementing technological resources relating to electronic health
records.

1. Identify the problem
   It is important to diagnose the problem and define which resource will suit the organization.
   A diagnosis helps ensure that the problem is correctly identified and resolved.
2. Identify the technological resource that will solve the problem
   After identifying the problem, it is important to weigh in on alternatives and ensure that the
   most suitable alternative is selected.
3. Implement and install the technological resource.
   The third step is to implement the resource identified.
4. Train Employees
   Employees must be trained on how to handle the technological resource. Employees should
   be taken through intensive training to ensure that they understand the application of the
   technological resource. Employees should be given a chance to ask questions (Cresswell,
   Bates, & Sheikh, 2013).
5. Measure results
   In monitoring the implementation process, it is important to evaluate the results. Measuring
   results helps in the identification of areas of improvement (Cresswell, Bates, & Sheikh,
   2013). Measuring results helps in increasing transparency as well as identifying loopholes
   that could be fixed. Measures can be based on patient experience, cost, and outcome.

Ethical and Regulatory Practices Needed to Guarantee the Integrity of the Healthcare
Resource
Information technology has the potential to improve the delivery of healthcare to
patients. However, there are various complexities associated with the implementation of
healthcare systems that deal with patient data. Ethical and regulatory policies revolve around
privacy and confidentiality (Harman, Flite, & Bond, 2012). Privacy in the law is defined as
the right of patients to keep their health information without allowing it to be disclosed to
anyone. The implication is that the system should be designed in such a way that the
information is not revealed to others and can only be accessed by healthcare workers in the
organization for the sole purpose of treating the patients (Harman, Flite, & Bond, 2012). The
information should thus be only used for treatment, payment, and administrative purposes.
One practice that is related to ensuring that confidentiality and privacy are maintained is
ensuring that only authorized individuals have access to the healthcare information. Users
should have usernames and passwords. Passwords need to be strong. The use of biometrics
can also boost the security of the information.
It is also important to establish role-based privileges. Since healthcare workers have
different tasks and responsibilities, they should not have access to the same information.
Instead, the access to patient information should be based on the roles and responsibilities of
each healthcare worker. In the training process, it is important to ensure that all employees
are made aware that they have the duty and responsibility to use the information correctly.
They should also be informed about the legal consequences of the misuse of the information.
Under HIPAA, employers have a responsibility for the actions of the employees (Harman,
Flite, & Bond, 2012). The implication is that strong privacy and security policies need to be
set up to guard patient information.

References

Cresswell, K. M., Bates, D. W., & Sheikh, A. (2013). Ten key considerations for the
successful implementation and adoption of large-scale health information technology.
Journal of the American Medical Informatics Association, 20(e1), e9-e13.
Harman, L. B., Flite, C. A., & Bond, K. (2012). Electronic health records: privacy,
confidentiality, and security. AMA Journal of Ethics, 14(9), 712-719.