Choosing a Manager

The increased global market requires managers to develop the skill to handle global
management challenges. Managers need to have a wide variety of skills to be successful in
organizing and leading followers. There are three categories of managerial skills including
conceptual, technical, and human relation skills. The level of application of each skill depends on
the manager’s position in running an organization. Sometimes, choosing a manager can be
challenging. In this scenario, there is a dilemma between choosing a manager with interpersonal
skills or having one with strong technical and project management skills. Among those skills,
interpersonal skills are the most significant as compared to technical skills.
Interpersonal skills are required for effective communication and interaction in an
organization. Such skills matter especially because they are intrinsic. Interpersonal skills form a
basis for the success of any organization. Most companies focus on enhancing productivity and
increasing profitability. Having a manager will strong interpersonal skills allow them to organize
the employees, communicate the organizational goals and their expected outcomes (Tetteh et al.,
2019). Besides, interpersonal skills enhanced customer care services which are key in gaining a
wide customer base. On the other hand, technical skills are extrinsic and can be acquired through
training and workshops. Hiring a manager with interpersonal skills is comparable with hiring a
heart while having the one with technical skills is the same as hiring the brains in the company
(Guzman et al., 2020). The body cannot operate without the heart but it can survive without
functioning brains. Although both skills are useful, a manager with interpersonal skills would be
preferred to those with technical skills.

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Reference

Guzmán, V. E., Muschard, B., Gerolamo, M., Kohl, H., & Rozenfeld, H. (2020). Characteristics
and Skills of Leadership in the Context of Industry 4.0. Procedia Manufacturing, 43,
543-550.
Tetteh, S. D., Osafo, J., Ansah-Nyarko, M., & Amponsah-Tawiah, K. (2019). Interpersonal
fairness, willingness-to-stay, and organization-based self-esteem: the mediating role of
affective commitment. Frontiers in psychology, 10, 1315.