IMPACT OF TELECOMUTING ON ORGANIZATION

According to the research by Dutcher (2020), most organizations are practicing
telecommuting. Organizations are increasingly turning to telecommuting to
improve worker morale and cut costs. With the recent covid -19 pandemic,
millions of employers were forced to implement work from home where possible
to keep their businesses afloat. Even after the pandemic, employers have
identified the benefits of telecommuting that have improved the work balance for
their employees. Organizations that implement working from home have
reported a positive impact, such as increased productivity and improved
employee retention.

Increased Productivity
Telecommuting has increased productivity in various organizations worldwide.
Working from home has improved firm performance by raising worker
satisfaction and efficiency. The effectiveness is due to less commuting from their
homes to workplaces and fewer distractions Edwards (1992), leading to more
productivity, focus on work, and less absenteeism. Due to fewer distractions,
employees concentrate on their roles and duties, positively impacting
organizations. Researchers state that employee’s productivity is positively
influenced by individual factors, social factors that includes flexible work
schedules and technological factors that include information communication
technologies and modern equipment.

Improved Employee Retention
Employee retention is the ability of an organization to support and retain its staff
and ensure stability and sustainability. Telecommuting has improved employee
retention by promoting the health and success of companies. These have
improved in saving time, cost of hiring, stress in training new employees, and
turnover that can negatively impact organizations. Telecommuting improves the
flexibility of employees and enables them to fit their work in a comfortable
environment. Being allowed to work at home, staff builds a better relationship
with their employers due to increased trust that contributes greatly to employee

loyalty. Therefore, employee retention improves customer relations, positive
company culture, fewer transitions, and employment gaps.

In conclusion, telecommuting has positively impacted many organizations
worldwide. Organizations that have practiced working from home have reported
increased productivity and improved employee retention. Employees practicing
telecommuting have resulted in better relationships with their seniors and
improved customer relations due to great company turnover.